Privacy Policy for BLACK MEDS
Last Updated: 29/05/2025

This Privacy Policy describes how www.wearblackmeds.com (referred to as the "Site", "we", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our Site. BLACK MEDS is a brand owned and operated by THE VILLAGER S, and all services, transactions, and communications are conducted under this legal entity.

1. Your Privacy Matters

At BLACK MEDS, we are committed to protecting your personal information. Our processes are designed to ensure secure communication, transactions, and data protection at all times.

Secure Interactions:

• Official Communication Channels: We only communicate through our official phone number +91-8368127553 and email address support@wearblackmeds.com, info@wearblackmeds.com . Please disregard any communication from unauthorized sources.

• Secure Payments: All payments are securely processed through our website or RBI-compliant payment gateways. Read Payment Policy.

• Verification: For suspicious communications, always confirm through our official support email support@wearblackmeds.com, info@wearblackmeds.com .

2. Personal Information We Collect

We collect the following categories of information:

a. Device Information

• Collected Information: IP address, browser type, time zone, cookies, referring URLs, pages visited.

• Purpose: To improve website performance and user experience.

• Collection Method: Automatically via cookies, logs, and analytics tools.

b. Order Information

• Collected Information: Name, shipping/billing address, payment details, phone number, email and other related information.

• Purpose: Order fulfillment, fraud detection, and communication.

• Disclosure: Shared with processors like Shopify or relevant vendors (e.g., delivery partners, payment gateways).

c. Customer Support

• Purpose: To resolve queries and enhance customer service.

• Collected Directly: From user queries submitted through our official support/communication channels.

3. Brand-Specific Policy: Minors

We do not knowingly collect data from users under 18. If you believe a child has submitted personal information, contact us to have it removed.

4. Use of Personal Information

We use your information to:

• Fulfill orders and provide customer service

• Communicate updates, offers, and transactional details

• Improve website performance and product offerings

• Comply with legal obligations

5. Cookies & Tracking Technologies

We use cookies to:

• Keep you logged in

• Track your browsing behavior for analytics

• Optimize user experience

You can control cookie preferences through your browser settings. For more information, visit www.allaboutcookies.org.

6. Third-Party Services

We may share your data with third parties including but not limited to:

• Shopify (eCommerce platform)

• Payment processors

• Shipping partners

• Advertising platforms (Google, Facebook, etc.)

We do not sell or rent your data.

7. Your Rights

Under GDPR or applicable Indian privacy laws, you may:

• Request access to your personal data

• Request correction or deletion

• Object to data processing or withdraw consent

• Lodge a complaint with a data protection authority

To exercise your rights, contact us at support@wearblackmeds.com.

8. Data Retention

We retain your information as long as necessary for business, legal, or regulatory purposes. You may request deletion anytime.

9. Changes to This Policy

We may update this policy periodically to reflect changes in laws or services. Continued use of the site implies consent to the updated policy.

10. Contact & Grievance Redressal

If you have questions or concerns, or wish to exercise your rights, contact us:

Email: support@wearblackmeds.com
Address: THE VILLAGER S ,Khata No 783, Kiwat No 763, opposite Court Gate Kosli, Kosli, District Rewari, Haryana-123302
Grievance Officer:
Name: Devinder Kumar
Designation: Grievance Officer
Email: devinder@wearblackmeds.com